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Power Tank Warranty and Upgrade Program
SuperFlow Series Regulators - Limited Lifetime Warranty
Our SuperFlow™ series regulators are designed and built to withstand much harsher conditions than any normal regulators are expected to endure — outdoor heat, moisture, dirt, grit, and vibration Add to that the subfreezing effects of high output CO2 vapor There are no harsher environments that require higher demands of a high pressure CO2 regulator.
Yet we are so confident of the quality and performance of our SuperFlow™ regulators that we provide each one with a limited lifetime warranty For the first year (12 months) from the original date of purchase Advanced Air Systems Inc. (AAS, Inc.) will repair or replace (at the election and expense of AAS, Inc.) a defective SuperFlow™ regulator for free so long as a dated copy of the original sale invoice is provided along with the defective regulator The regulator must be returned to Power Tank for warranty service After the first year we will repair a SuperFlow™ regulator for a $20 fee to cover all parts (not including gauges), labor, and return shipping If a regulator is returned for repair without a copy of a receipt it will be assumed to be past the one year period and will be charged fees accordingly. A name, phone number, email address (optional) and return mailing address must accompany any returned product. This warranty is transferable and applies to USA and CANADA only.
Power Tank does not provide any warranty for regulators subjected to abnormal use or tampering Abnormal use or tampering includes but is not limited to modification or disassembly of any part of the regulator, unreasonable use, use with a gas other than CO2 (and N2 for XP300), use on a non-certified CO2 tank (past due hydro date or failed hydro test), use on a non-CO2 tank, neglect, lack of maintenance or care, use in production related service, improper lubrication, or use after malfunction or damage has occurred.
Tank and Guard – Lifetime Warranty
Our aluminum CO2 tanks are the best in the industry. They feature a factory powder coated or hand polished finish. We spec the best valves on the market. The life expectancy rating is 100,000 cycles (fills). Each tank requires a recertification test every five years from tank manufacture date. To help protect the valve and regulator we demand that our Power Grip guard be mounted around them at all times. We offer a lifetime warranty on this guard against material and manufacturing defects.
SuperFlex™ Hose – 2-Year Warranty
Our HP-1100 braided high pressure hose is made of a co-extruded SuperFlex shell featuring a cross braided polyester thread between the two shells. This shell construction is what gives it an amazing 1100 psi burst pressure. As tough as our hose is it is still susceptible to degradation from UV and heat Nevertheless, we will cover our hoses for two years from date of purchase against manufacture and material defects. We do recommend that you replace your hose every two years.
AAS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL COST OR DAMAGES INCURRED BY PURCHASER OR USER IN CONNECTION WITH THE USE OR MISUSE OF OUR PRODUCTS.
Upgrade Program
One of the advantages that you get when you buy into a Power Tank system is our Upgrade Program. As our product improves so can your Power Tank system. This means that you can always have a Power Tank with the latest technology no matter how old it gets. The way our Upgrade Program works is if you ever have the desire to trade up your old Power Tank regulator to a newer and/or higher model we will give you a substantial trade-in value for your old one towards the upgrade. Even if your old Power Tank regulator looks like it saw battle in Iraq it will always have a tremendous trade-in value.
Ie: Troy, an old customer who uses his 8-year-old Power Tank for work and play, called us with a regulator problem. His old brass model still worked but the gauges were smashed from years of hard use and it didn’t seem to flow as high as it used to We were happy to rebuild his regulator but it would have cost $40 for both new gauges + $20 for a rebuild. We told him that his other option was to trade it in for a new one. He couldn’t believe we’d give him $90 trade-in value for his old regulator towards a brand new SuperFlow HPX ($180) or an XP300 ($220). Not only that, but his warranty would start all over on the new regulator. So, for $90 + his old regulator, Troy received a brand new SuperFlow HPX regulator and improved his Power Tank’s performance tremendously. Due to the added performance of his new HPX regulator and the age of his original hose we recommended he also replace his old hose with a high pressure braided HP-1100 designed for low temperatures and high pressures. Because he did it at the same time we took $10 off of the hose price.
A rebuild of his 8-year-old regulator would have cost $60. For $40 more (or the price of a hose) Troy got a brand new Power Tank regulator, improved his Power Tank’s performance and reliability with newer technology, got a new $40 hose improving the safety of his system, and a renewed warranty on all of these new parts.
Trade-in values (working or not):
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